We offer the best value and highest ROI for your Internet Department or BDC

Whether you are creating a BDC or internet department from scratch, or repurposing or overhauling an existing one, Dealer Synergy offers the best value and highest ROI for your organization. We can help you in every area from taking an empty room into a fully functional BDC to revamping your current efforts with our unique mix of consulting, training, and technology. We’ll help you save money and cut costs, maximizing your savings and ROI.

Dealer Synergy offers Solutions the “other guys” don’t have

We’re not just training and consulting company. Dealer Synergy provides technology solutions; SEO, VSEO, Websites, Digital Marketing, IT consulting, telephony consulting and support, social networking, broadcast quality video production and more!

You get the advantage of Dealer Synergy’s partners, affiliates and vendor relations

Dealer Synergy has relationships with many companies in the business, from 3rd party lead providers, website companies, CRM and ILM companies, Loyalty rewards and data mining companies and many others. We can assist you in obtaining the lowest rates and the best terms on a myriad of products and services in addition to those that we offer.

The only Automotive consultant that is a Franklin Covey Certified trainer

Dealer Synergy has 2 Franklin Covey Certified Trainers on staff, and is the only automotive consultant able to offer this invaluable training.

The Best processes in the Business

Dealer Synergy’s industry leading processes give you the edge on your competition. Our staff will provide all the materials you need, configure your tools and train your staff. Whether you’re starting a new BDC or improving an existing one, Dealer Synergy is the number choice in the industry for Process.

Better organization and prioritization of Internet Leads for Increased appointments and a stronger appointment show ratio

Dealer Synergy sets up smooth lead delivery and process driven lead management, configuring your ILM or CRM with our industry best processes. We include email and phone follow up processes, automation, voicemail & email templates, scripts and a matrix of powerful rebuttals. We then train your staff how to best use these tools to set more appointments. Our mix of training and processes along with your revamped tools will increase your appointment set ratio. We train your staff to set stronger appointments that result in more shows.

Increased unit sales with increased gross

We will increase your unit sales and increase your gross at the same time! We’ll show you how to sell value, not price. Not only will your bottom line look better, so will your CSI!

The best support program in the industry

Dealer Synergy offers the most comprehensive support in the industry. Some of the features of our monthly support program are:
  • Unlimited live support – by Phone, email, IM and text o Full installation and implementation services
  • Quarterly on site refresher training
  • Comprehensive monthly and quarterly reporting
  • Call monitoring
  • Mystery shopping
  • Telephone Training
  • Interactive training (PC based)
  • Ongoing HR support
  • ILM/CRM maintenance and support
  • Monthly Goal Setting

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