Dealer Synergy trainers are our experts in the field of phone sales. We provide the most intensive and information rich internet phone training available. Recognize that the phone is perhaps the greatest weapon a coordinator or salesperson has in their arsenal. By teaching our clients the science of communication, using the right words, effective listening, cadence, escalation, communication and decision making, psychology, behavioral types, overcoming call reluctance, and of course phone process.

Every prospect has expectation and objections. Dealer Synergy will provide you with a matrix of powerful rebuttals to help overcome the appointment objections you will encounter while exceeding customer expectations. Some of the areas covered include listening skills, overcoming objections – what not to do, handling objections with rebuttals, the top 5 customer objections, other situational objections and how to handle them and when to turn the lead over to management.